Tracument is designed to facilitate communication and the delivery of requests and documents, files, or records between two parties. Despite the incredible number of these transactions every day, there is still no ideal way to send the information between two parties. Emails, couriers, faxes, regular mail, and file-sharing services offer various benefits, but generally fall short of requirements. See the chart below for more details.
Tracument products work by creating a secure, ad hoc portal between any two parties for the duration of one of the types of transaction listed below.
Quick Provide allows an account holder to send documents securely to any email address. The documents are uploaded with an invoice to Tracument’s secure servers. An email is sent to the recipient, who must pay for the documents before they can be downloaded. Both upload and download are protected by SSL-encryption. Documents are stored in Canada and in keeping with Canadian privacy laws.
Secure Send is similar to Quick Provide, but charges the sender rather than the recipient. Designed for confidential or proprietary documents that are not chargeable, but must nevertheless be sent securely, Secure Send allows a Tracument account holder to send documents to any email address for a small fee. As with Quick Provide, documents are encrypted at all times and are kept in Canada.
Tracument’s Request feature allows a Tracument account holder to use Tracument to deliver a request for documents or records to any Tracument account holder, fax number, or postal address. Tracument acts as the sender’s outgoing mail centre, automatically faxing or mailing the request after it is added to the system.
Portal is essentially the opposite of Secure Send. Instead of sending documents to another party, use Portal if you wish to collect documents from another party. When you initiate a portal, the recipient will be invited to upload files that will be transmitted directly to your office. You will be charged a small fee based on the size of the document(s), and the Portal stays open as long as you like. As with Secure Send, documents are encrypted at all times and are kept in Canada.
Tracument’s Activities page ties all Tracument products together. The Activities Page lists all activity sent and received by a Tracument account. In addition to keeping a complete historical record, the data collected here can be manipulated in many ways, allowing users to search by file name, file number, counterparty, and sender. Items can be sorted by date, status, and various other criteria. Activities also allows users to complete bulk actions, meaning reminders can be sent for all outstanding invoices, or all requests can be cancelled when a file closes.
When used in concert, Tracument’s products facilitate communication between and within the legal and medical communities and significantly reduce the amount of time spent on time-consuming and non-revenue producing tasks.
Tracument provides solutions to medical clinics, law firms, and other organizations that save time, increase security, help people meet professional obligations, and help protect the environment. Read more about our tailored solutions for law, medicine, education, and other industries.